At The Oodie UK, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://theoodieuk.site.
1. Information We Collect
When you visit our store, we may collect the following information:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order.
- Account Information: Login details if you create an account with us.
- Device Information: IP address, browser type, device type, and cookies to improve your shopping experience.
- Order History: Details of the products you purchase for customer support and order tracking.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders.
- To provide customer support and answer your inquiries.
- To send you updates, offers, and promotions (if you have subscribed).
- To improve our website, products, and shopping experience.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing of Information
We value your trust and will never sell your information. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and IT support.
- Legal Requirements: When required by law or to protect our business from fraud or unlawful activity.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and login details.
- Provide a smooth checkout experience.
- Analyze site traffic and performance.
You can disable cookies in your browser settings, but some features of our site may not function properly without them.
5. Data Security
We use SSL encryption and secure payment gateways to protect your personal information. While no method is 100% secure, we continuously update our systems to keep your data safe.
6. Your Rights (GDPR & UK Data Protection)
As a UK and EU customer, you have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing emails at any time.
- File a complaint with your local data protection authority.
7. Third-Party Links
Our website may include links to third-party websites. Please note we are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@theoodieuk.site
🌐 Website: https://theoodieuk.site